Supportive Services

A brief description of Programs and Services available in the area is listed below. For additional details on any program listed, contact the Three Rivers AAA at 678-552-2838 or toll free at 1-866-854-5652.

  • Protection

    Professional staff with Adult Protective Services (APS) are in place to accept and handle reports of abuse, neglect or exploitation of disabled adults or elder persons who are not residents of nursing homes or personal care homes.

    Report abuse:

    Call the Three Rivers Aging and Disability Resource Connection Counselors at 678-552-2838 or toll free at 1-866-854-5652.

    Related Links

  • Legal Assistance

    TRAAA contracts with the Georgia Legal Service Program to make available legal advice, counseling and representation by an attorney or other person acting under the supervision of an attorney. Georgia Legal Services is equipped with a wealth of expertise and highly trained legal experts and attorneys. Should you need advice related to elder law or wish to obtain additional information about the programs, please call us at 1-866-854-5652.

  • Wellness & Nutrition

    The Wellness Program involves promotion of healthy living, eating and exercise. The program provides services such as:

    • Nutrition screening, education, counseling
    • Chronic Disease Self Management Program (CDSMP)
    • Diabetic Self Management Program (DSMP)
    • Tai Chi

    Quarterly nutrition training is provided to senior center staff and kitchen workers and a nutrition analysis is routinely performed on menus served throughout the region.

    The Three Rivers Area Agency on Aging also partners with “Live Well Age Well,” promoting healthy aging and healthy living by focusing on chronic disease prevention and health promotion related to nutrition, physical activity and lifestyle management of older adults. Click here for more information on The Wellness Program.

  • Personal Care

    Personal care assistance, stand-by assistance, supervision or cues for older persons are available in home for older persons with the inability to perform one or more of the following daily activities:

    • Eating
    • Dressing
    • Bathing
    • Toileting
    • Transferring in and out of bed, chair, or walking

    Skilled personal care assistants, licensed practical nurses and registered nurses are employed to provide assistance with daily living activities in the home.

  • Grandparents Raising Grandchildren & Kinship Care

    Grandparents Raising Children

    The number of grandparents raising grandchildren is increasing every day, regardless of income, background, or race. Grandparents who take on this responsibility often need help meeting the needs of their grandchildren for their legal, financial, medical, educational, and emotional issues that come with this new role. Information and assistance is provided for grandparents raising their grandchildren in conjunction with support group meetings. These meetings are held specifically for grandparents and are held throughout the 10-county region. For more information, call the Three Rivers Aging and Disability Resource Connection Counselors at 1-866-854-5652 or visit the DHS online.


    Assistance Raising Grandchildren

    Click here to download our flyer.

  • Long Term Care & Community Transition Options

    Transition Options

    Support services are available to assist you with transitioning from a medical care facility or nursing facility to your home in the community.  Through Money Follows the Person (MFP) or our Nursing Home Transitions (NHT) you can move from facility living to community living with support services in place that are uniquely designed to meet your individual needs and help keep you living safely in your home.
    Transition services begin with requesting information from our Options Counselor.  There is no charge or fee so call 678-972-7168. today to make an appointment and learn about your options!

    Wise Options 

    A uniquely designed program to provide extra support and offer individual choices arranged for you and your family through private pay options.  Services are arranged by our Professional Management Team to meet your expectations.  Services are provided through local vetted provider agencies.  Fees are comparable and affordable.  Call 678-552-2839 for Wise Options information today!


    More Options

    Through our Aging and Disability Resource Connection (ADRC), you can find support for comprehensive senior healthcare for individuals and families facing age-related healthcare issues including:

    • Geriatric care hospitals
    • Long-term care facilities
    • Independent senior living facilities
    • Outpatient senior health centers
    • Mental health
    • Personal support services 


    Assistance with Nursing Home Transition


    Click here to download our flyer.

  • Senior Employment & Job Training

    Older Americans seeking to enter today's job force can be faced with many challenges.  The Senior Community Services Employment Program (SCSEP) can be your first step to gainful employment.

    SCSEP provides services to assist older persons with subsidized employment opportunities and to obtain long term unsubsidized employment. Elements of the program may include assessment of skills and abilities, upgrading of job seeking skills, employability training, development of individual development plans, job placement into unsubsidized employment and follow up activities.

    Program enrollees earn wages of $7.25 or more per hour during the training period. Contact TRAAA at 1-866-854-5652 to learn more about the program and eligibility requirements.

    SCSEP Program Documents:


  • Homemaker Support

    Homemaker services provide assistance to older individuals with the inability to perform one or more the following daily activities:

    • Preparing meals
    • Shopping for personal items
    • Managing money
    • Making telephone calls
    • Light housework

    To learn more about homemaker services and eligibility, please call us at 1-866-854-5652.



    Click here to download our flyer.

  • State Health Insurance Assistance Program (SHIP)

    Local assistance is available for Georgia’s Medicare beneficiaries, their families and others to help them understand their rights, benefits and services under the Medicare program and other health insurance options including:

    • Medicare
    • Medicare Savings Programs
    • Long Term Care Insurance
    • Medicare Supplemental Insurance (Medigap)
    • Medicare Advantage
    • Medicare Approved Drug Discount Programs
    • Medicare Fraud


    Assistance Navigating Medicare and Medicaid


    Click here to download our flyer.

    The program is a statewide coalition of private and public partners that seek to assist every eligible senior in enrolling in all applicable low-cost prescription savings programs sponsored by pharmaceutical companies. It is a volunteer-based program that provides free, unbiased and factual information and assistance to Medicare beneficiaries and their caregivers

    Financial Assistance Available!

    Financial assistance programs are available for Medicare beneficiaries who qualify. SHIP can assist beneficiaries with completing applications to reduce Medicare out of pocket expenses.

    SHIP Volunteers 

    Volunteers are vital to the operations of the program. Consider becoming a volunteer. Click here to find out more.  Volunteer stations are available in all counties; contact us for days and hours of operation at the location nearest you.

    For more information on SHIP or Volunteering, call 678-552-2839 or toll free at 1-866-552-4464 and choose option #4 or visit online.


    Original Medicare Plan vs Medicare Advantage Plan 

    Original Medicare - Allow an individual to go to any doctor or hospital that takes Medicare, anywhere in the U.S.  In most cases, a referral to see a specialist is not required.  For Part-B covered services, the out-of-pocket cost is usually 20% of the Medicare-approved amount . 
    Medicare Advantage Plan - In most cases, clients will need to use doctors who are in the plan’s network. A referral to see a specialist may be required. Plans may have lower out-of-pocket cost for certain services. 


     State Health Insurance Assistance Program (SHIP) 2024 Financial Program Limits  

    These programs can reduce out of pocket costs.  To see if you qualify, call today for a financial screening to lower your cost for medical care. 

     Call and speak with a certified SHIP counselor at 678-552-2839 or 866-552-4464 #4   

    • Low Income Subsidy (LIS)/Extra Help   $1,903 (Individual) $2,575 (Married)- Lowers cost of Medication
    • Qualified Medicare Beneficiary (QMB) $1,275 (Individual) $1,724 (Married)- Pays Part B Premium, Co-pays and Deductible and lowers cost of medication 
    • Specified Low Income (SLMB) $1,526 (Individual) $2,064 (Married) -Pays Part B Premium and lowers cost of medication
    • Qualifying Individual (QI-1)   $1,715 (Individual) $2,320 (Married) – Pays Part B and lowers cost of medication 


  • Evidenced Based Programs & Case Management


    Home and Community Based Services – Case Management

    Assistance either in the form of access or care coordination in circumstances where the older person or caregiver is experiencing diminished functioning capacities, personal conditions or other characteristics which require the provision of services by a formal service provider and/or family caregivers. Activities of case management include such practices as assessing needs, developing care plans, authorizing and coordinating services among providers, and providing follow-up and reassessment, as required. (NAPIS_5_2010) Case Management can be provided to older adults, persons with disabilities, caregivers, or relative caregivers raising children.



    Evidence Based Programs



    1. Aging Mastery
    2. Ageless Grace
    3. Diabetes Self-Management
    4. Dementia Friends Training
    5. Dealing with Dementia Behaviors
    6. Matter of Balance
    7. Powerful Tools for Caregivers
    8. Tai Chi for Arthritis
    9. Tai Chi Fall Prevention
    10. Tai Chi Seated






  • Assistance Technology


    Assistive Technology

    Assistive Technology is any item or piece of equipment that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities in all aspects of life, including at school, at work, at home, and in the community.

    AAA staff collaborated with Georgia Tech to introduce the Tools for Life Assistive Technology Act Program in the Three Rivers Region. In 2016 and 2017, TRAAA awarded two grants from DAS to develop two assistive technology labs in our service area. Currently the two labs are located in the Franklin office and the Butts County Senior Center. The labs showcase a variety of assistive technology devised and services with a goal and mission for those in the community with disabilities to learn to live, work, and play independently in the community of their choice. ADRC Options Counselors refer clients that might have a need for assistive technology to our Home and Community Based Services Case Management staff who will complete a home visit and conduct a one on one evaluation to assess and assist an individual with assistive technology that could be instrumental in maintaining independence and supporting an active lifestyle. In addition, TRAAA partners with Friends of Disabled Adults and Children (FODAC) to provide durable medical equipment to individuals needing assistance






  • National Services

    National Services



  • Local Resources and Links

    Local Resources and Links



  • State Services

    State Services



  • Area Agencies on Aging

    Area Agencies on Aging