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Transit Policies
And Forms

The Three Rivers Regional Commission Transit Program has several policies and forms that dictate how the transit program effectively operates for the passengers that utilize the program, as well as the drivers and other parties that work for and in conjunction with Three Rivers Regional Commission.

 

THREE RIVERS REGIONAL COMMISSION TRANSIT PROGRAM

Transit Policies and Forms

The following are in effect for the Three Rivers Regional Commission (TRRC) Transit Program.  The TRRC Transit Program includes the Five-County Regional Program (Butts, Lamar, Pike, Spalding and Upson Counties); and the two individual county programs for Carroll County (Carroll Connection) and Meriwether County(Meriwether County Transit Program):

STATEMENTS:

Accessible Service

Wheelchair accessible service is available. When calling to schedue a trip, please inform the Customer Care Team if you require assistance boarding or disembarking from the vehicle. For the safety of all passengers, our policy requires that wheelchairs be secured to the vehicle. Persons using respirators or portable oxygen are permitted. Service animals accompanying individuals with disabilities are permitted. Personal Care Attendants accompanying persons with disabilities (ADA) are permitted free of charge.

Reasonable Accommodations/Modification

Three Rivers Regional Commission Transit Program will make reasonable accommodations or modifications to policies, practices, or procedures when the accommodations or modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of Code of Federal Regulation § 37.169 (c) 1 3. Individuals requesting accommodations or modifications to Three Rivers Regional Commission Transit Program’s services shall contact the Transit Department at 678-588-9456 or by email the office by clicking on this link:  ADA Accommodations. Individuals requesting accommodations or modifications are not required to use the terms "reasonable accommodation” or “reasonable modification” when making a request.

TRANSIT POLICIES:

TRRC Transit Title VI Plan: CLICK HERE
TRRC ADA Accommodation Policy 7/1/23: CLICK HERE
Política de TRRC ADA Español: CLICK HERE
TRRC No Show & Cancellation Policy: *COMING SOON*
TRRC Service Animal Policy CLICK HERE

FORMS:

TRRC Title VI Complaint Form CLICK HERE
Formulario de Queja del Título VI de la TRRC Español CLICK HERE
TRRC ADA Complaint Form CLICK HERE
Formulario de queja de TRRC ADA Español CLICK HERE