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FAQ

Frequently Asked Questions (FAQ) about the Three Rivers Regional Commission Transit Program.

 

Three Rivers Regional Commission Transit Program

FAQs

The follow facts and questions are regarding the TRRC Transit Program. The Transit Program includes the Five-County Regional Program (Butts, Lamar, Pike, Spalding and Upson Counties); and the two individual county programs for Carroll County (Carroll Connection) and Meriwether County (Meriwether County Transit Program)

How much lead time do I need to make a reservation?

Advance reservations are taken daily from 8:00 AM until 5:00 PM, Monday thru Friday. At least 24 hour notice is required for advance reservations and must be submitted by 12:00 noon for a next day's trip. Space is limited and not guaranteed. Itineraries are awarded on a first come, first served basis, so please book your reservation as far in advance as possible.

What time will I be picked up?

An individual requesting transit services should call in and provide their appointment time.  Once the time has been established, there is a one hour window on the front side and fifteen minute window on the back side of that time that you should be ready. Example: If your appointment time is at 9:00 AM, then you may be picked up anytime between 8:00 AM and 9:15 AM. The driver will wait at the scheduled pick up point for 5 minutes. Passengers should make sure they are ready and waiting for the scheduled pick up to occur.

Will the bus pick me up at my residence?

Yes. In most cases, the bus will pick you up at your residence or any pre determined address. This is true as long as you: Live in an urban area traveling to a rural destination. Live in a rural area traveling to another rural area. Live in a rural area traveling to an urban destination. The bus will also return you to your residence or pre determined drop off location.

Do I have to return on the same day?

No. You may schedule a one way trip and, if needed, schedule a return trip for a different day.

Can the buses accommodate passengers in wheelchairs?

Yes. Passengers with disabilities and those using wheelchairs can be accommodated.

Are there any buses that travel outside of the ten county region?

No. Passenger transport is limited to the ten counties under the jurisdiction of the Three Rivers Regional Commission (and the designated travel areas set by the county operating their respective transit program. Click here to view eligible counties on the Regional Map - TRRC Regional Map

Do the buses have seat belts?

Yes. All bus seats are equipped with seat belts and because safety is our top priority, they must be used at all times.

What is the policy on children passengers?

Children under 16 must be accompanied by an adult. Child car seats are also required for children who need them. The parent or guardian is responsible for providing and correctly installing the seat prior to departure. Full fares are charged for each child passenger.

How do I become a bus driver?

For information on how to apply for the Bus Operator positions, please call (678) 588-9456 or look for job postings for Three Rivers Regional Commission on Indeed.com.