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Transportation/Transit Program Facts and Questions


Three Rivers Regional Commission

Rural Public Transportation Program


The follow facts and questions are regarding the TRRC Rural Public Transportation Program (The Five County Transit Program, Carroll Connection, and Meriwether County Transit Program), as well as our other regional transit programs in Coweta, Heard, and Troup Counties:


How much lead time do I need to make a reservation?

Advance reservations are taken daily from 7:00 A.M. until 5:00 P.M. Monday through Friday. At least 24 hour notice is required for advance reservations and must be submitted by 12:00 noon for a next day's trip. Space is limited and not guaranteed. Itineraries are awarded on a first come, first served basis so please book your reservation as far in advance as possible.

What time will I be picked up?

Once travel has been awarded, a pickup time may be given at that time. Once the time has been established, there is a hour window on the front side and fifteen minute window on the back side of that time that you should be ready. Example: If your pickup time is at 9:00, then you may be picked up anytime between 8:00 and 9:15. The driver will wait at the scheduled pickup point for 5 minutes. Passengers should make sure they are ready and waiting for the scheduled pickup.

Will the bus pick me up at my residence?

Yes. In most cases, the bus will pick you up at your residence or any pre determined address. This is true as long as you: Live in an urban area traveling to a rural destination. Live in a rural area traveling to another rural area. Live in a rural area traveling to an urban destination. The bus will also return you to your residence or pre determined drop off location.

How do I know if I live in a Rural or Urban area?

Rural and Urban areas are determined by census information. Our dispatchers have maps that designate whether an address is rural or urban. When you call in, the dispatcher will be able to help you.

Do I have to return on the same day?

No. You may schedule a one way trip and if needed, schedule a return trip for a different day.

Can the buses accommodate passengers in wheelchairs?

Yes. The Regional Buses are fully equipped for handicapped and wheelchair passengers. Our drivers are trained to assist.

Are there any buses that travel outside of the ten county region?

No. Passenger transport is limited to the ten counties under the jurisdiction of the Thre e Rivers Regional Commission (and the designated travel areas set by the county operating their respective transit program Click here to view eligible counties on the Regional Map (INSERT LINK TO TRRC REGION MAP)

Do the buses have seat belts?

Yes. All bus seats are equipped with seat belts and because safety is our top priority, they must be used at all times.

What is the policy on children passengers?

Children under 16 must be accompanied by an adult. Child car seats are also required for children who need them. The parent or guardian is responsible for providing and correctly installing the seat prior to departure. Children are also responsible for full fares.

How do I become a bus driver?

For information on how to apply for the Bus Driver positions, please call (678) 588 9456 and ask for Jen or Ursula.